How to Enable Two-Factor Authentication (2FA)

This extra layer of security helps protect your account and sensitive data.

There are three methods to set up two factor authentication in ACT. This can be done by creating a new user with two factor enabled at the start, updating existing user configuration and enabling two factor for multiple users and implementing the change through a batch update.

This tutorial will walk through each option at your disposal.

To create a new user with 2FA

1. Navigate to settings and click users.
2. Click Create New User button.
3. Enter the user details and make sure the Use two factor authentication field for the user is toggled on
4. click Save at the bottom of the page.

The user may then configure the 2FA details upon their first login, details on setup from the user side to follow.

To modify an existing user within the portal and enable 2FA

1. Navigate to Settings, click Users and find your profile.
2. Click on your name and set the slide toggle for 2FA to ON.
3. Click save at the bottom of the page.

To perform a batch update which configures the settings on multiple users at once

1. Head to Settings, then Batch Updates.
2. Set the Type option to Update User Settings, set the AreaField option to User Security two factor authentication
3. Select the Set Value to Enabled if you wish to turn on 2FA in a batch
   1. Set it to Disable to turn off 2FA.
4. Select if the update should be for all users or specific ones.
5. Click Perform Update.

User Configuration Instructions

Once users are enabled for 2FA, they will need to configure the setting on their end and devices. The following will quickly describe the user side setup process.

1. First, log in to the iJoin portal.
2. If you have been enabled for two factor authentication, you will be presented with the two factor authentication pop up screen.
3. You will need to set up the authentication process.
   1. This requires your mobile phone, iPhone or Android phone, along with an installed authenticator app on your device, such as Google Authenticator.
4. Within the your authentication app of choice, you should see a plus button located at the top or bottom of screen depending on the authentication app in use.
5. Select the QR code scan option and scan the QR displayed on the login portal.
6. After the code has been scanned, the iJoin Portal account will appear on your phone within the app along with a six digit code.
7. Enter the code provided in the app into the security code box as presented.
8. Successful entry of the code will then sign you in.