iJoin

Menu 

a

ijoin

iJoin

Marketing

User Support

Support

p

You’re currently viewing support materials for all topics. To find information on a specific topic, use the search bar or select a category from the menu.

Notifications FAQs

Where can I view the status of my sent Notifications? Where can I reprocess Notifications? How do I setup Sponsor and Payroll Notifications? Where can I see the Email Addresses for my Plan in Join? How do I add / change Plan contacts in iJoin / Relius for Notifications?

read more

Enrollment FAQs

Can I remove the Advisor photo and replace it with our company logo? Can I modify wording throughout the app? Can I customize the Enrollment experience? Where do I customize the look of my Enrollment site? Where do I enable my Plan for Enrollments? What’s in the End User License Agreement on the Enrollment site? Where can I view the existing iJoin Enrollment video?

read more

User Support Topics

Help Topics

How-To Videos

Product FAQs

Portal Documents

Release Notes

Feature Blog

Relius Integration

Documents & Disclosures